Customer Reactivation

Tempt customers back with our reactivation tool

Expertly designed to bring churned customers back

By identifying potential re-subscribers and optimising promotions, our customer reactivation module cleverly targets the customers you want to win back. Smart stuff.

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How it works

The key to building better customer relationships

Collecting and curating

We take a nice, broad range of your current customer data – including engagement, customer tenure and broader behaviour too. The more the better.

Clever contrasting

Next, we combine that with historical data on churned customers or previous reactivation campaigns so our algorithm can get to work.

Personal promos

Finally, you’ll receive a list of individual customers with their probability of reactivation for each potential offer – as well as a personalised discount recommendation.

Bento Benefits

What customer reactivation can do for you

Fine-tune your targets

Whether you want to reactivate as many customers as possible or aim for fewer, higher-value customers – our personalised promos can be angled to meet your goals.

Better budgeting

If a 20% discount works, then why offer any more? Our algorithm will help you determine exactly how much you need to offer to see results.

Less spend, more growth

Reduce how much you spend on customer acquisition whilst shooting past your growth targets.

Longer lifetimes

Our data shows us that when you reactivate churned customers, you can increase their overall lifetime value. Score.