AI Modules
Meet the AI modules you’ve been missing
Step up your tech with intuitive artificial intelligence
Pick and choose your modules, then we’ll integrate them into your tech stack and work with you to smash your targets.
Bento benefits
What makes our AI so special?
We’re subscription obsessed
Thanks to continuous investments, our team never stops pushing the boundaries of what a complex, personalised subscription offering can be. So you’re guaranteed to get cutting-edge tech.
It’s all about the customer
It’s no surprise that if you want to keep subscription customers, you need to focus on driving their NPS. Our secret ingredient? Huge investments into AI that enhance every part of the customer offering.
Created for cracking KPIs
Want to improve and drive up your KPIs? We have the AI modules you need to hit your business goals. All tried, tested and proven to produce unbeatable results.
How it works
Three steps to smarter tech
First of all, we work with you to find the right data sets from your business. Then we ingest it into the Bento enclave, clean it and begin model training.
We tune our AI module to meet your goals, backtest it against historical data, then give you metrics and dashboards to monitor its performance. Next, you give us feedback and we fine-tune our algorithm.
Once your AI module is up and running, we routinely perform A/B testing and review your metrics to refine its performance. With regular feedback from you, we can keep making tweaks for even better results.
Churn prediction
Spot high-risk customers, reduce churn
By identifying customers at risk of churning, our AI module helps you to proactively work on keeping them. Over at Gousto, this algorithm has accurately predicted up to 70% of customers thinking about unsubscribing.
Customer reactivation
Bring back customers, target promos
Tempting churned customers back has never been easier. By presenting them with optimised promotions and offers, Gousto has improved ROI of marketing campaigns by 24%.
Recommendations
Better data, better choices
Our best-in-class, personalised recommendations are built specifically for subscription services. The team at Gousto have found that 55% of basket additions are made via our recommender.
Forecasting
Accurate predictions, smarter planning
With this module, you can safeguard customer experience and supply chain costs – all whilst ramping up range complexity and delivery options. This has been so effective at Gousto that less than 1% of their food goes to waste.
Self service resolution
Easier solutions, happier customers
If you’re looking to improve customer satisfaction and reduce the pressure on your contact centre through automation, this module is the answer. The team at Gousto now hand over 50% of their complaints to SSR.
Business Types
Top tech for every kind of business
Hotshots
Already a subscription-first business? We can give you all the tools and expertise to take your business to the next level.
Dabblers
Want to improve your subscription service or become subscription-first? We can help you step up your success.
Newbies
Thinking about adding a subscription offering into your business? We’ve got everything you need to get off to a flying start.
Let’s talk tech
Ready to step up your tech? Have a chat with the brilliant brains at Bento.
